What should I do if my purchase is damaged or not as advertised when I receive it?

Modified on: Thu, 6 May, 2021 at 3:37 PM


If your item arrives damaged, please email our aftersales team at aftersales@ipitaka.com with your order details and a description of the damage and supporting photographs/videos). The item will be replaced with a new product free of charge, or you can choose to receive a full refund.


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