The PITAKA New Wallet (PITAKA Wallet UE) has a lifetime warranty.
The wallet is warranted to be free from defects in materials and craftsmanship under normal use for the lifetime of the product. A defect is defined as an imperfection or flaw that is produced by a manufacturing error, including falling off of magnets, bending or break of the layers, the etc.

Note: Demagnetization caused by putting the cards in other modules or wrong installation of the anti-degaussing module is not covered by the warranty.

This warranty is non-transferable and covers only the original end-user purchaser.  PITAKA will only authorize the warranty claim if the product was purchased from an official store or an authorized retailer.


Damages not covered are those resulting from abuse, not properly maintained, alteration or misuse, normal wear and tear, demagnetization of bankcard magnetic strip due to wrong operation, cosmetic damages that do not affect the functionality of the cardholder (such as scratches, stained magnets, or fading logo). Any damage to, loss of the contents of the cardholder, loss of use, loss of data or similar are not covered.