Please contact us if you see this. It means your package is stuck in the carrier’s warehouse for some unknown reason, which may include but not limited to:

 

  • Incorrect or incomplete shipping information, e.g., wrong postcode, incorrect address information, missing data for shipping, non-English address information etc.;
  • ODA (out-of-delivery-area)
  • Some other reasons, which may prevent the carrier from processing the shipping.