What should I do when MagDock pro is not charging for the first time I received it?

Modified on: Fri, 6 Sep, 2019 at 8:59 AM


Although MagDock Pro is shipped with a certain amount of power inside from the factory, we are unable to determine the specific power when you use it the first time due to the power loss during transportation. So make sure the original adapter/cable is working and connected properly and the power bank mode is correctly switched on, you should see 2 green lights once it's done.


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