About Shipping

There’s no progress with my parcel when I check my tracking number. Is my package detained?
It may take up to 48 hours for the tracking number to become active due to delays in the associated carrier system. If you believe your package is stuck, pl...
Thu, 6 May, 2021 at 3:21 PM
Which carriers does PITAKA work with?
We work with DHL, ARAMEX, FedEx, UPS, USPS, SF Express, and CHINA EMS depending on the delivery area and our inventory status. For most of the orders, we us...
Thu, 6 May, 2021 at 3:22 PM
Do you ship your products to mainland China?
Yes, we can ship worldwide.
Thu, 6 May, 2021 at 3:23 PM
I can’t find any information about international shipping. Do you ship to Singapore?
Yes, we do ship to Singapore. You can see a list of places we don’t ship to here. 
Thu, 6 May, 2021 at 3:24 PM