About Survey

About Survey

It seems that I have already missed the survey. Is it too late to submit my shipment information?
No. If you missed the survey we sent out, it doesn’t matter at all. You can submit your shipment information at any time to claim your order. Click the bel...
Sat, 23 Sep, 2017 at 12:07 PM
Can I update my shipment information? And who should I contact?
Yes. You can update your shipment information at any time before the shipment is processed. To update it, please email us at support@ipitaka.com or message ...
Sat, 23 Sep, 2017 at 12:08 PM
I have already submitted my information via Pledge Manager. Why I was contacted and asked to submit my information again?
Sorry for the inconvenience caused. The Pledge Manager may fail to collect your information due to some bugs. So we sent you another reminder of information...
Sat, 23 Sep, 2017 at 12:09 PM
I have submitted my shipment information and I have confirmed it. Why you keep sending reminders?
To make sure everyone will get the items he pledged for, we did send our several reminders. If you have submitted my shipment information and have already c...
Sat, 23 Sep, 2017 at 12:09 PM
I just want to confirm my order again. Who should I contact?
If you want to confirm your order again, please email us at support@ipitaka.com or message us on Facebook.
Sat, 23 Sep, 2017 at 12:10 PM