Warranty & Return & Exchange

What should I do if I receive the wrong items?
If you believe that you got the wrong parcel (wrong items, missing items or defective ones etc), please email at backer.support@ipitaka.com with your order ...
Thu, 27 Dec, 2018 at 5:28 PM
What is the warranty of MagDock /MagDock Pro/MagPad/Charging Cable/Adapter?
The PITAKA MagDock /MagDock Pro/MagPad/charging cable/adapter are warranted for 12 months from date of shipping. The warranty is warranted to be free defec...
Thu, 27 Dec, 2018 at 5:30 PM
I can not find the charger with the right feet for my country. Will you produce the right one other than the current five adapters?
Unfortunately, we cannot offer other types of feet beyond the options given. And it would cost too much time to cover all types of feet, which may bring fur...
Thu, 27 Dec, 2018 at 5:31 PM