We free ship worldwide for all orders over $30 with an express shipping service in most conditions. However, if your delivery is defined to be in an ODA are...

ODA is shorten for out-of-delivery area, and same as the delivery in remote area, where are difficult to reach(e.g. islands, ski areas, military operation a...

Please wait for more days to check the status again. This means your package is in the Carrier’s warehouse, waiting for the next available flight to go. The...

Please contact us if you see this. This means your package was stuck in the warehouse of the carrier for some unknown reasons, which may include but not ...

We will ship your goods within 24 business hours after receiving your order unless there's a force majeure. However, if you have requested a customized...

Yes, PITAKA is and will always offer a worldwide shipping service unless the carrier refuses the shipping for some of the areas, e.g. military operation are...

Normally you can get the item within 2-5 business days after the shipment has been arranged.  However, the transit time for ODA (out of the delivery area) ...

Normally your order will be shipped from the nearest warehouse to your location to ensure you can receive it within the shortest time. Please note that PIT...

No, in most of the situations, you won't be charged for importing taxes or customs fees because we ship directly to you from a overseas warehouse where...

Yes, once your item is fulfilled, you will be notified with a tracking number either by Email or SMS. It may take up to 24~48 hours for the tracking number ...