About Shipping
We provide free worldwide shipping on all orders over $30 using an express shipping service in most conditions. However, if your delivery is defined as ...
Thu, 6 May, 2021 at 3:12 PM
ODA is short for the out-of-delivery area. It is the same as the delivery to a remote area, which is difficult to reach (e.g., islands, ski areas, military ...
Thu, 6 May, 2021 at 3:14 PM
Please wait a few days and recheck the status. It usually means that your package is in the carrier’s warehouse, waiting for the next available flight. ...
Thu, 6 May, 2021 at 3:15 PM
Please contact us if you see this. It means your package is stuck in the carrier’s warehouse for some unknown reason, which may include but not limited to: ...
Thu, 6 May, 2021 at 3:16 PM
We will ship your goods within 24 business hours after receiving your order unless we experience a force majeure. However, if you have requested a custo...
Thu, 6 May, 2021 at 3:17 PM
Yes, PITAKA will always offer a worldwide shipping service unless the carrier refuses to ship to a particular area.
Thu, 6 May, 2021 at 3:18 PM
Usually, you can receive your items within 2-5 business days after the shipment has been arranged. However, the transit time for ODA (out of the deliver...
Thu, 6 May, 2021 at 3:18 PM
Normally your order will be shipped from the nearest warehouse to your location to ensure you receive it quickly. Please note that PITAKA has warehouses...
Thu, 6 May, 2021 at 3:19 PM
In most situations, you won’t be charged for import taxes or customs fees because we ship directly to you from an overseas warehouse where all the items are...
Thu, 6 May, 2021 at 3:20 PM
Once your item is fulfilled, you will be notified with a tracking number either by Email or SMS. It may take up to 24-48 hours for the tracking number to be...
Thu, 6 May, 2021 at 3:20 PM