FAQ : PITAKA Help Center

FAQ

About Payment 7

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About Shipping 14

Does PITAKA offer free shipping?
What is a ODA (out-of-delivery-area) delivery and delivery in remote area?
What should I do if I see "“Tracking information received. Shipment not yet picked up by DHL.”" when tracking my package with the tracking number provided?
What should I do if I see "No result found for your DHL query. Please try again." when tracking my package with the tracking number provided?
When will my order be shipped once I place the order?

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Warranty & Return & Exchange 11

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The others (coupons, promo event, mistaken orders) 10

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About Products 8

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